Your Personal Brand and Five Star Service

General Session March 31, 2020 11:00 am - 12:00 pm

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Anthony Melchiorri

With decades of expertise in the hospitality world, Anthony is the foremost authority when it comes to five-star service. During Anthony’s session, he will share his road to transforming some of the most iconic brands into service-forward powerhouses, and the mentality and buy-in needed to take customer service to levels never seen before in our industry.